How to get your team's analytics and usage reports

Goal

Get usage and engagement analytics for your team — administrator metrics, usage reports, and engagement benchmarks.

Quick path

1. Go to Workspace Settings → Usage.

2. Download the CSV workbook you need.

Step-by-step

1. Open Usage. Go to Workspace Settings → Usage. You need to be a workspace Owner or Admin.

2. Pick the right workbook. Four CSV downloads are available on this page:

   • Roster — active and pending members.

   • User Activity (All Time) — per-user lifetime usage statistics.

   • User Activity (Last 90 Days) — per-user usage statistics for the past 90 days.

   • Daily Activity — daily aggregate org activity.

     

3. Mind the date range. Only User Activity (Last 90 Days) is limited to the past 90 days — Roster reflects your current membership, and User Activity (All Time) and Daily Activity cover your team's full history. Pick the workbook that matches the window you need.

4. Download. Click Download next to the workbook to get the CSV.

Good to know

• This replaces the old request-based process — you no longer need to email our support team for standard usage, roster, or activity data. If you need something the four workbooks don't cover, your customer success contact can still help.

Classroom engagement is available separately

This article covers team-wide admin analytics. Per-class engagement is different and self-serve on its own: open an assignment's Teacher Dashboard to see each student's Chats, Exchanges, Messages, and Status, and use Insights for an AI read across the whole assignment (see How to review student AI conversations).

Questions?

Reach out through our contact form and we'll get back to you.